This is the second post in our series 6 Ways to Help Your Association Thrive in 2020. We’re covering six key marketing elements to help you reach your goals. If you missed our last edition, check out Part 1: The Cause.
How to Create a Digital Marketing Plan for 2020
Save time and money while boosting your marketing results with a quick and painless plan
So you know your cause, and you want to tell the world about it. You’ve got resources to share plus events to promote and products to sell. It’s tempting to blast your members and prospects with all these valuable things at once. But hold on a second…
Why you need a marketing plan
Getting attention and moving people to act involves a balance of timing, frequency, relevancy, and format. You need to meet your audience where they are or they won’t engage. Even a simple marketing plan can help you achieve better results while saving you time, money, and effort. Before you launch another promotion, stop and sketch out a plan.
Why your plan needs digital
You can’t improve results if you keep doing the same old thing. Now is a great time to embrace digital tools. Digital advertising and email automation enable precise audience targeting and follow-up based on actual user behaviors. With digital, you can customize each user’s experience with your brand to improve outcomes.
How to create a digital marketing plan
Planning a year of marketing might seem daunting, but it takes just seven steps.
1. Establish goals.
Set specific goals. If you want more members or event attendees, how many? What is your non-dues revenue target? Other goals might include web visitors or social media followers, email performance metrics, or improved member satisfaction. As much as possible, express your goals in hard numbers and concrete terms.
2. Get to know your audience better.
Dig deeper into your audience to improve your marketing like never before.
Consider three categories of data:
- Demographics: age, gender, household income/company revenues, geography, years in business or profession, political affiliation, hobbies or special interests, etc.
- History with your association: past purchase history, events attended, years as a member, volunteer positions, etc.
- Data gleaned from online behaviors: web pages visited, articles or e-books downloaded, email opens, clicks etc.
Don’t worry if you don’t have a ton of data. With digital marketing, you will gain data as your campaigns progress. You can use what you learn to solidify and improve your efforts going forward.
3. Focus on value.
Go beyond networking, education, and certifications to focus on value. How will your association make people’s lives easier, save them money, or advance their careers? Brainstorm tangible benefits of your membership, events, products, and certifications. Calculate ROI whenever possible to prove you’re worth people’s time, money, and effort to engage.
4. Choose an engaging format.
Choose a format, platform, or channel based on your audience, goals, and budget. Some of the most effective strategies are email drip and nurture campaigns, social ads paired with helpful content (ex: whitepapers, e-books), and web retargeting. But you’ll need to test and track to see what works for your audience.
5. Create a marketing calendar.
Timing matters. Consider what else might be going on in your audience’s lives: holidays, industry events, competitor messages, other comms from your organization, etc. Schedule your promotions when they will have the least competition from other sources. Then make sure your team is aware of launches and prepared to field responses.
Don’t fall victim to analysis paralysis. At some point you have to put your best foot forward and launch your initiatives into the world.
7. Track performance.
You must track performance and analyze results to know if your plan is working. From there, you can make adjustments on the fly or learn from past efforts to improve in the future.
Your cause is the driving force behind your organization, but without a plan you can’t reach your full potential. Adding digital marketing to your plan can further improve your results while saving you time and money. Ready to get started on your 2020 marketing plan? Download the free Sample Marketing Plan below to guide your efforts.